Haunted homes and horrifying hiccups: Why mortgage brokers must guard against insurance nightmares and how our new portal helps
As Halloween looms and shadows stretch across the property market, mortgage brokers face more than just seasonal spooks. The real horror? Clients moving into their dream homes with the wrong buildings and contents insurance, or worse, none at all.
While pumpkins and skeletons may be harmless fun, the consequences of inadequate cover are anything but. Fires, floods, thefts and structural damage can turn a happy home into a haunted house and without the right insurance - the financial fallout can be monstrous.
The curse of inadequate cover
Picture this: a client settles into their new home, only to discover a leaking roof after the first storm. They check their insurance and find out it excludes weather related damage. The cost? Thousands in repairs and a chilling sense of regret.
As brokers, we’re not just matchmakers between lenders and borrowers, we’re guardians of the full homeownership journey. This includes ensuring clients are properly protected from day one.
Real-life horror stories
- The phantom policy - Clients assume their insurance is comprehensive. When disaster strikes, they’re left with no payout and no plan
- The zombie clause - Cheap policies often hide exclusions that come back to bite, leaving clients exposed to theft, subsidence or escape of water damage
- The witching hour woes - Renovations or extensions not declared to insurers, can void claims, turning a dream upgrade into a financial fright fest.
A new portal to light the way
To help brokers banish these insurance demons, we’re thrilled to unveil our new broker portal, a powerful tool designed to make writing and managing insurance business easier than ever.
What the portal offers
- You can write business directly - No more waiting or chasing, brokers can quote and bind policies instantly
- You can track ongoing cases - Stay in control with real time updates and status tracking
- You can auto-refer complex cases - Difficult to place risks are automatically flagged and referred to our specialist team.
This portal isn’t just a tech upgrade, it’s a shield against the chaos of poor insurance decisions. It empowers brokers to offer a better service, faster turnaround and peace of mind to every client.
Tips to avoid insurance nightmares
- Use the portal to quote and bind policies early, don’t leave it to the last minute
- Encourage clients to review cover, especially after renovations or buying new items
- Educate clients on the difference between some online policies compared to full protection with 5* Defaqto cover
- Let the portal handle the tricky stuff, auto-referrals mean no case is too complex.
Final thoughts - don’t let your clients be haunted
This Halloween, let’s cast out the spectres of poor insurance decisions. With the right cover and the right tools, mortgage brokers can protect their clients from financial fright and become champions of the homeownership journey.
When disaster strikes, the right insurance isn’t just a policy, it’s a lifeline. With our new portal, that lifeline is just a few clicks away.
Click on this link to register to use our new broker portal Work with Us - First2Protect
